Role & responsibilities : This is a full time on-site role for a Customer Service Representative at The Haelli in Gurgaon. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, enhancing overall customer experience on a day-to-day basis through calls, wats app texts, and resolving product and order related queries on different social media platforms

- Minimum 2 years of proven experience as Customer Service Representatives, Customer Support, and Customer Service skills

- Customer Satisfaction and Customer Experience skills

- Strong interpersonal and communication skills

- Experience in retail or fashion industry is a plus :

- Fluency in multiple languages is beneficial





- Experience in attending customers queries through WhatsApp chat, Instagram messages, Facebook messages. : Pay: ₹18,000.00 - ₹30,000.00 per month

Application Question(s):

- Experience in handling customer queries on various social media platforms Instagram, WhatsApp, Facebook etc ?

Education :

- Bachelor's (required)

Experience :

- Customer service: 2 years (required)

Language :

- English (required)

Location :

- Gurugram, Haryana (required)

Shift availability:

- Night Shift (preferred)

Work Location: In person

📌 Customer Service Representative (Gurugram)
🏢 The Haelli
📍 Gurugram