Customer Care Executive : ₹12500 - ₹23500 / Monthly**:
- Location
- Nashik, Maharashtra
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Skills Required : Customer care
Other Requirements
- Aadhaar Card
- Bank Proof
- PAN Card
- Customer Care Executive
As a Customer Care Executive, you will be responsible for providing exceptional customer service to clients in the blue grey collar industry. Your role will involve handling inquiries, resolving issues, and ensuring client satisfaction.
Responsibilities :
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution
- Keep accurate records of customer interactions and transactions
- Collaborate with internal teams to ensure excellent service delivery
- Stay up-to-date on industry trends and best practices in customer service
Good to have values:
- Empathy towards customers' concerns and needs
- Strong communication and interpersonal skills
- Ability to work well under pressure in a rapid-paced environment
- Problem-solving skills and attention to detail
- Flexibility to adapt to changing priorities and work schedules