Job Position - CRE (Customer Relationship Executive)

Job Responsibilities

- Maintain strong relationships with existing customers.
- Follow up with leads and convert them into business opportunities.
- Resolve customer complaints and provide timely solutions.
- Maintain records of customer interactions and transactions.
- Coordinate with internal teams to ensure customer satisfaction.
- Provide product/service information and support customers.
- Assist in after-sales support and feedback collection.
- Maintain customer database and update CRM systems regularly.
- Ensure high levels of customer satisfaction and retention

Experience: 1-3 years of experience in customer service or a similar role.

Skills: Communication skills, customer handling, problem-solving ability, MS Excel, CRM tools.

Salary : ₹15,000 - ₹20,000 per month (depending on experience and company).

Job Types : Full-time, Fresher, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages :

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Surat)
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📍 Surat