Job Summary : We are looking for a Customer Care Executive to handle customer inquiries, provide product/service information, resolve complaints, and ensure a positive customer experience.

Key Responsibilities :

- Resolve customer queries and complaints in a professional manner.
- Provide accurate information about products and services.
- Maintain customer records and update CRM systems.
- Follow up with customers regarding pending issues.
- Escalate complex issues to the concerned department.
- Ensure customer satisfaction and maintain service quality standards.
- Meet daily and monthly performance targets.

Requirements :

- Graduate or Undergraduate (depending on company requirements).
- Positive communication and interpersonal skills.
- Ability to handle customers patiently and professionally.
- Problem-solving and multitasking skills.
- Prior customer service experience is preferred.

Salary : As per company standards Location : As per company requirement Working Hours : As per company policy

Skills Required :

- Communication Skills
- Customer Handling
- Active Listening
- Problem Solving
- Teamwork
- Time Management

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Customer Care Executive (Gurugram)
🏢 Motorola Service Center
📍 Gurugram