Job Type : Full time

Location : Shalimar Bagh & Gurugram

Webiste : Home - Training Day Cafe

(Billing + Front of House + Cash Handling)

Reports to: Outlet Head / Owner

Guest Handling

- Greet guests politely and confidently
- Explain menu, combos, and offers clearly
- Handle guest queries, complaints, and feedback calmly
- Upsell combos, add-ons, and beverages

Billing & POS Discipline

- ABSOLUTE RULE: NO BILL = NO FOOD
- Punch every item before sending order to kitchen
- Ensure: ◦ Correct item

◦ Correct add-ons

◦ Correct price

- No verbal orders to kitchen without KOT

Cash & Accounts Handling

- Maintain full accountability of: ◦ Cash

◦ UPI

◦ Card payments

- No personal cash kept in drawer
- End-of-day: ◦ Match POS sales with physical cash

◦ Prepare daily sales summary

◦ Proper cash handover with signature





Vendor Coordination

- Place orders only as per instruction from Kitchen Head / Owner
- No emergency or verbal orders without approval
- Verify deliveries: ◦ Quantity

◦ Quality

◦ Invoice vs order

Cleanliness & FOH Discipline

- Ensure: ◦ Tables cleaned immediately after use

◦ Floor kept clean during service

◦ Dustbins emptied regularly

- Maintain neat counter and billing area

Handover

- Proper shift handover including: ◦ Cash balance

◦ Pending guest issues

◦ Stock or supply alerts

Job Types : Full time, Permanent

Pay: From ₹20,000.00 per month

Work Location: In person

📌 F&b Executive / Service Executive (Delhi)
🏢 Training Day Cafe
📍 Delhi