Resolve customer complaints and provide appropriate solutions within timelines.
- Maintain accurate records of customer interactions and transactions.
- Provide product/service information to customers.
- Follow up with customers to ensure issue resolution and satisfaction.
- Coordinate with internal departments for escalations and service support.
- Maintain high customer satisfaction and service quality standards.
Who Should Apply?
Graduate degree (mandatory)
Fluent in English
Freshers with excellent communication skills are encouraged to apply
Prior experience in calling or backend is a robust advantage
Work Location: In person
📌 Customer Support Executive (Cse) (Karol Bagh)
🏢 SK EDUCATION PVT
📍 Karol Bagh
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