Job Title : Customer Relationship Executive Locations : Gujarat Experience : More than 6 Months Qualification : Graduate

Job Overview : We are looking for a proactive Customer Care Executive to drive gold loan business growth through new customer acquisition, cross-selling, and continuous engagement.

Key Responsibilities :

- Acquire new customers for gold loans and cross-sell other financial products
- Participate in field-marketing activities to increase brand visibility and generate leads
- Engage with existing customers to ensure satisfaction and obtain referrals
- Maintain a quality portfolio by tracking ROI and controlling NPAs
- Provide after-sales service and follow up with customers on repayments
- Ensure timely interest collection and minimize defaults through strong follow-ups

Skills & Qualifications :

- Strong communication and interpersonal skills
- Customer-focused with a sales-oriented mindset
- Ability to work in field marketing and meet business targets
- Good follow-up and organizational skills to maintain portfolio quality

Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Advantages :

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Rajkot)
🏢 Unitedtechnovision It E Bpo Services Private
📍 Rajkot