Job Title : Customer Support Executive (Voice / Chat)

Location : 16/Z, Wagle Industrial Estate, Thane, Maharashtra 400604

Key Responsibilities :

- Handle inbound/outbound calls and chat support
- Resolve customer queries efficiently
- Maintain service quality and communication standards
- Follow company guidelines and processes

Eligibility Criteria :

- Good to excellent communication skills (Versant 3-5 depending on role)

Salary : ₹18,500 - ₹33,000 CTC (depending on experience & process)

Shift Details :

- Day shifts / Rotational shifts available
- Fixed Sunday off / Rotational week off (depending on role)

Perks & Benefits :

- Cab facility (for eligible shifts)
- Performance incentives & bonuses
- Career growth opportunities




- Easy selection process

Interview Process : HR → Operations → Client Round (for some roles)

Note : Immediate joiners preferred.

Job Types : Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Advantages :

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Support Associate (Thane)
🏢 Vertex Global
📍 Thane