About Axis Max Life : Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.
Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.
Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work workplace.
Key Responsibilities : Ü Maximize Applied to paid to meet business plan
Ü Hub Hold Cases resolution within TAT
Ü NFTR % Reduction
Ü MIS and Reports/Dashboards
Ü Follow-up for GO Actionable resolution
Ü Booking & Tracking of Medical reports
Ü Customer complaint resolution within TAT
Ü Maximize Persistency Collection
Ü Auto-pay Traction / ECS Registration
Ü POSV / Welcome Call
Ü Managing end to end operational process along with teams in the field & distribution leaders
Ü Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations.
Ü Managing dashboard for Quality of business
Ü Adoption of various digital initiatives among distribution