We're Hiring: Customer Relationship Manager / Customer Care Manager

Company : AV Shack Position : Customer Relationship Manager / Customer Care Manager for our E-Commerce Setup and Cold Calling Location : Chittranjan Park, Recent Delhi Working Hours : 11:30 AM - 8:30 PM Weekly Off : Sunday (6 Days Working)

Key Responsibilities

- Handle customer queries regarding orders
- Provide customers with timely updates on their orders
- Assist customers with delivery timelines and tracking information
- Coordinate with internal teams for order updates
- Ensure high customer satisfaction and positive experience
- English communicating skill is mandatory since our clients are Ultra H & I and we our clients are from Across india and mostly states understands English over Hindi.

Requirements :





- Good communication skills (Hindi & English preferred)
- Basic computer knowledge
- Customer handling experience preferred and cold calling for leads generation. (Freshers can also apply)
- Positive attitude and problem-solving skills

Pay: ₹17,000.00 - ₹22,000.00 per month

Ability to commute/relocate:

- Chittranjan Park, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Education :

- Bachelor's (preferred)

Experience :

- total work: 3 years (required)
- Customer service: 1 year (required)

Language :

- English (required)
- Tamil (required)

Work Location: In person

📌 Customer Service Representative (Chittaranjan Park)
🏢 A.V Zone
📍 Chittaranjan Park