Customer Contact / Planner :

- Contribute to reach targets of Delivery efficiency (FPD-RD) while reducing the capital cost (Low inventory, High rotation, shortest Lead-time), by implementing a world class interaction in terms of Forecast with CC and co-ordination with internal stakeholders
- Single point contact for Customer Center interaction - both internal for HHV related customer center questions as for other AC customer centers.
- Lead monthly level meetings & weekly CC-PC meetings with customer centres to formalize CC needs for coming months, and to acknowledge PC commitments
- Discuss production plan with accuracy based on plant and supplier capacity
- Make commitments based on item lead times, elasticity/flexibility of supplier capacity.
- Track both parties performance, analyse deviations, and raise flag.
- Propose process improvements (Forecast & PC commitments)
- PC team interaction (focus from M+2), make problems transparent and follow-up closure of actions
- Monitor Over-stock, Non-moving items, FIFO, quantity excess POin cooperation with finance
- Strive for 100% FTR- Material (no missing parts in Frozen Zone)
- Monitor inventory to reduce working capital




- Work out ideas and projects for improvements
- Monitor customer OTD first promised date and customer wish/requested date

To succeed, you will need :

- Proven record in Customer interaction, Relationship management, Planning, Manufacturing will be added advantage
- Fluent in English
- Degree / Diploma in Engineering with 2 to 5 years of experience. Management Qualification would be an added asset

In return, we offer :

- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and perks
- Health and well-being

Job location : Option 1: On-Site This role requires you to work on-site at our office in Bangalore, India (IN). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

- Company: Atlas Copco Group- Functional area:

- Customer Service- Location:

- India- City:

- Bangalore- On-site/remote:

- In office- Brand:

- HHV Pumps- Company Name:

- HHV Pumps Private Limited- Date of Posting:

- April 1, 2026- Last day to apply:

- April 17, 2026

📌 Customer Contact / Planner (Bengaluru)
🏢 Atlas Copco Group
📍 Bengaluru