- Answer and make calls to customers & partners
- Track and manage follow-up correspondence
- Handle claims processing, complaint registrations, and troubleshooting
- Maintain accurate records and ensure timely responses
Requirements :
- 6 months - 2 years of customer support experience
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- Excellent communication and problem-solving skills
- Organized, detail-oriented, and customer-focused
Job Types : Full time, Permanent
Pay: ₹8,000.00 - ₹10,000.00 per month
Benefits :
- Paid sick time
- Paid time off
Ability to commute/relocate:
- Barasat, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
Education :
- Higher Secondary(12th Pass) (preferred)
Experience :
- Customer support: 1 year (preferred)
Language :
- Bengali, Hindi, English (preferred)
Work Location: In person
📌 Customer Care Support Executive (Barasat)
🏢 KOLAM DIGITAL VENTURES
📍 Barasat
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