Provide accurate information about products, services, and company policies.
- Resolve customer complaints quickly and effectively to ensure satisfaction.
- Maintain records of customer interactions and transactions.
- Follow up with customers to ensure issues are fully resolved.
- Escalate complex problems to higher-level support when necessary.
- Build and maintain solid customer relationships.
- Meet performance targets such as response time and customer satisfaction.
- Coordinate with other departments to resolve customer issues.
- Continuously update knowledge about company products and services.
Job Types : Full-time, Permanent
Pay: ₹17,000.00 - ₹23,000.00 per month
Education :
- Higher Secondary(12th Pass) (required)
Language :
- English (required)
- Hindi (required)
Work Location: In person
📌 Customer Care Executive (Whitefield)
🏢 nehaworks
📍 Whitefield
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