- Build and maintain strong client relationships.Communicate regularly with clients to understand their needs.
- Address client inquiries and concerns promptly and professionally.
- Resolve client complaints to ensure satisfaction and retention.
- Coordinate with internal teams for timely client responses.
- Maintain detailed records of client interactions and transactions.
- Prepare client satisfaction and issue resolution reports.
- Collaborate with sales and marketing to enhance client experience.
- Identify process improvement opportunities and propose solutions.
Perks & Perks:
- Open Work environmentSupportive superiorsEarn huge incentiveCareer development and opportunitiesWeekly contests.Monthly contests.
Employment Type - Full time Package - Upto 2.5LPA +1.56LPA variable Industry - Education Management