- Resolve customer concerns related to products, services, and account management :
- Ensure a seamless customer experience by maintaining a positive and solution-focused approach
- Accurately document all interactions in the CRM system and escalate complex issues when required
- Consistently meet KPIs , including response time, resolution rate, and customer satisfaction scores
Required Skills & Qualifications
- Excellent written English communication skills with strong grammar and clarity
- Prior experience in customer service, BPO, or non-voice support is an advantage
- Strong problem-solving abilities with a customer-first mindset
- Ability to multitask , prioritize, and work efficiently in a fast-paced environment
Why Join Us?
- Attractive salary package :₹27,000 - ₹36,000 per month :
- Opportunity to work with international clients in a global work environment
- Structured training programs and clear growth opportunities pathways
- Supportive and collaborative workplace culture focused on employee well-being
Pay: ₹27,000.00 - ₹36,000.00 per month
Language :
- English (required)
Work Location: In person
📌 English Customer Support (Chat / Non-voice) (Jaipur)
🏢 Ambition global services
📍 Jaipur
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