Customer Service Representative (Mumbai)

Customer Service Representative (Mumbai)

14 Nov
|
Captain’s Farm
|
Mumbai

14 Nov

Captain’s Farm

Mumbai

We’re hiring a Customer Support Executive at Captain’s Farm At Captain’s Farm, we believe every family deserves access to dairy that is truly pure, fresh, and farm-to-home. That belief has enabled us to provide health and happiness to thousands of customers and hundreds of families. Our community is growing exponentially and to ensure we are empowered to provide the same care and warmth to each one of them - we’re looking for someone to join our team! We need a warm, passionate Customer Support Executive who loves helping people as much as we love our products. Someone who treats every customer like a guest and every query like an chance to make someone's day better. What you'll be doing: 2.⁠ ⁠Resolving order issues, complaints,



and product queries with care 3.⁠ ⁠Making sure every customer feels genuinely heard and valued 4.⁠ ⁠Keeping simple records of queries and resolutions You’re the one we’re looking for if you: 1.⁠ ⁠Have prior experience in customer support (D2C or e-commerce is a big plus) 2.⁠ ⁠Communicate with warmth and clarity in both Hindi and English 3.⁠ ⁠Are someone people can count on, responsive and reliable 4.⁠ ⁠Take ownership and work well without constant supervision We’re a passionate, close-knit team building something meaningful. If that excites you, you’ll love it here. Job location: Remote Does this sound like your kind of role? We’d love to hear from you. Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: Remote

📌 Customer Service Representative (Mumbai)
🏢 Captain’s Farm
📍 Mumbai

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