Job Title : Front of House Executive

Brand : Currylane (Indian Cuisine - Curry-Based QSR Drive-Thru) Location : Aerocity, Mohali, Punjab Employment Type : Full-Time Shift : Rotational (including evenings, weekends, and holidays) Reports To : Restaurant Manager

Position Overview : The Front of House Executive at Currylane will be the face of the brand, responsible for delivering a fast, friendly, and efficient customer experience across dine-in, takeaway, and drive-thru channels. This role involves handling customer interactions, order taking, cashiering, and service coordination in a high-energy QSR (Quick Service Restaurant) environment.

Key Responsibilities : Customer Service & Guest Experience :

- Greet and welcome customers warmly across dine-in, takeaway, and drive-thru counters.
- Ensure a positive and seamless guest experience from order placement to delivery.
- Handle customer queries, concerns, and complaints professionally and promptly.
- Maintain a friendly, energetic, and service-oriented demeanor at all times.

Order Taking & Cashiering :

- Accurately take customer orders via POS system for dine-in, takeaway, and drive-thru.
- Suggest upselling options such as combos, add-ons, or beverages to enhance order value.
- Process payments through cash, card, UPI, and other digital modes.
- Ensure correct billing, provide receipts, and manage cash drawer responsibly.

Drive-Thru Operations :

- Manage drive-thru order taking with speed and accuracy.
- Coordinate with kitchen staff to ensure timely order preparation and delivery.
- Ensure mínimal wait time and maintain efficiency during peak hours.
- Maintain clear communication with customers at the drive-thru window.

Serving & Order Coordination :

- Serve food and beverages promptly and accurately to dine-in guests.




- Cross-check orders before handing over to customers to ensure accuracy.
- Coordinate with kitchen staff for smooth order flow and timely service.

Store Presentation & Hygiene :

- Maintain cleanliness and hygiene at the front counter, dining area, and service stations.
- Ensure tables, menus, and service areas are clean, organized, and presentable.
- Follow all food safety and hygiene standards as per company and regulatory guidelines.

Operational Support :

- Assist in opening and closing duties of the restaurant.
- Support inventory checks for front-of-house items (packaging, condiments, etc.).
- Follow SOPs for service, safety, and brand standards.

Qualifications :

- Minimum High School Diploma or equivalent (Hospitality background preferred).
- 1-3 years of experience in QSR, restaurant, café, or retail customer service role preferred.

Skills & Competencies :

- Strong communication and interpersonal skills.
- Customer-focused with a friendly and approachable personality.
- Basic knowledge of POS systems and cash handling.
- Ability to multitask and work under pressure in a fast-paced environment.
- Team player with a proactive attitude.

Preferred :

- Prior experience in QSR or drive-thru operations .
- Familiarity with food delivery platforms and order handling.
- Basic understanding of hygiene and food safety practices.

Personal Attributes :

- Energetic, enthusiastic, and service-driven.
- Well-groomed with a professional appearance.
- Punctual, reliable, and disciplined.
- Willingness to work flexible shifts, including weekends and holidays.

Working Conditions :

- Fast-paced QSR environment.
- Standing for extended periods.
- Rotational shifts including peak hours and weekends.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages :

- Food provided
- Provident Fund

Work Location: In person

📌 Front of House Executive - Qsr (Sahibzada Ajit Singh Nagar)
🏢 Chandi Hospitality Group
📍 Sahibzada Ajit Singh Nagar