- Location
- Allahabad, Uttar Pradesh
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Part Time
- Shift
- Day Shift
- Days of work
- 5 Days/week
Incentives
Other Requirements
- Aadhaar Card
- Bank Proof
- PAN Card
- Telecaller Inbound
Role: As a Telecaller Inbound, you will be responsible for handling inbound calls from potential customers, providing information about products or services, and resolving any queries or concerns in a timely and professional manner.
Responsibilities :
- Answering incoming calls from customers and addressing their inquiries or concerns
- Providing information about products or services,
including pricing and availability
- Resolving customer complaints in a polite and efficient manner
- Keeping records of customer interactions and transactions
- Following up on customer calls when necessary
- Collaborating with team members to ensure customer satisfaction
- Meeting daily, weekly, and monthly targets for call volumes and customer satisfaction
Good to Have:
- Excellent communication skills
- Strong customer service orientation
- Ability to work in a rapid-paced environment
- Attention to detail
- Previous experience in a customer service or call center role is preferred.