Make outbound calls to potential customers or students to explain company products or services
- Handle inbound calls and respond to enquiries in a professional manner
- Generate leads and identify interested prospects
- Share accurate information about services, pricing, and offers
- Follow up regularly with interested leads to convert them into customers or admissions
- Maintain a record of calls, follow-ups, and conversions in the system or CRM
- Achieve daily and monthly call and conversion targets
- Address customer questions and resolve basic concerns
- Escalate complex issues to the concerned department when required
- Build and maintain good relationships with customers through polite and clear communication
- Work closely with the sales or counselling team to support the conversion process
Requirements :
- Valuable communication and convincing skills
- Basic computer knowledge
- Ability to handle rejection and stay motivated
- Target-oriented and self-driven attitude
- Previous telecalling or customer service experience is a plus
Job Types : Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Admission Coordinator (Kozhikode)
🏢 BLITZ ACADEMY
📍 Kozhikode
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