Job Summary

The Junior Executive - Hospital Operations supports the day-to-day administrative and operational functions of the hospital. The role focuses on coordinating between clinical and non-clinical departments, ensuring smooth patient flow, maintaining operational standards, and assisting in compliance, reporting, and service quality initiatives.

Key Responsibilities Operational Support

- Assist in daily hospital operations to ensure smooth functioning of departments
- Coordinate with nursing, front office, diagnostics, pharmacy, housekeeping, and biomedical teams
- Monitor patient admission, discharge, and transfer (ADT) processes
- Support bed management and patient flow optimization

Patient Services & Experience

- Address patient and attendant queries and escalate issues when required
- Support implementation of patient service protocols and quality standards
- Assist in monitoring patient satisfaction and feedback

Administrative Functions

- Maintain operational records, logs, and reports
- Assist in preparing daily/weekly/monthly MIS reports
- Support duty rosters, attendance tracking, and manpower coordination

Quality, Safety & Compliance

- Assist in implementation of NABH/JCI/ISO standards (if applicable)
- Support audits, inspections, and compliance documentation
- Ensure adherence to hospital policies, SOPs, and safety guidelines

Coordination & Communication

- Act as a liaison between doctors, nursing staff, and support services
- Assist in organizing meetings, trainings, and internal communications




- Support emergency preparedness and escalation protocols

Key Skills & Competencies

- Basic understanding of hospital operations and healthcare processes
- Strong coordination and communication skills
- Problem-solving and multitasking abilities
- Basic knowledge of MS Office (Excel, Word, PowerPoint)
- Customer service orientation
- Ability to work in shifts, including weekends/holidays

Educational Qualification

- Bachelor’s degree in Hospital Administration / Healthcare Management / Life Sciences / Business Administration
- Master’s in Hospital Administration (MHA) - preferred but not mandatory

Experience

- 0-2 years of experience in hospital administration or healthcare operations
- Freshers with relevant internships may also be considered

Key Performance Indicators (KPIs)

- Smooth departmental coordination
- Patient satisfaction scores
- Timely completion of reports and documentation
- Compliance with hospital SOPs
- Reduction in operational delays or complaints

Work Environment

- Hospital-based, quick-paced environment
- Shift duties as per hospital operations

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits :

- Provident Fund

Application Question(s):

- Current Location in Chennai ?
- Work Location - Kauvery Hospitals - Alwarpet, Is that ok for You ?
- Notice Period Days ?
- Interview availability dates ?
- Do you have hospital operations experience ?

Education :

- Bachelor's (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

📌 Junior Executive - Hospital Operations (Male Preferred) (Alwarpet)
🏢 Sri Kauvery Medical Care (India
📍 Alwarpet