- Make outbound calls to customers using the provided database.
- Handle customer enquiries in a skilled and courteous manner.
- Collect customer feedback regarding products and services.
- Update customer information and call records accurately.
- Coordinate with internal teams whenever required.
- Maintain positive customer relationships and ensure customer satisfaction.
Requirements :
- Fluency in Hindi and English is mandatory.
- Good verbal communication and interpersonal skills.
- Basic computer knowledge and data entry skills.
- Ability to handle customer interactions professionally.
- Prior experience in telecalling, customer support, or customer service is preferred but not mandatory.