Job Summary: The Amazon Returns Associate is responsible for processing customer returns efficiently and accurately, ensuring a smooth reverse logistics experience. This role involves inspecting returned items, updating system records, coordinating with warehouses, and maintaining high standards of customer satisfaction.

Key Responsibilities: Process and manage customer return requests in accordance with company policies

Inspect returned products for condition, damage, or discrepancies

Categorize returns (resellable, defective, damaged, etc.)

Update return details in internal systems accurately

Coordinate with warehouse, logistics, and customer service teams

Ensure timely refunds, replacements, or escalations

Maintain records of return trends and report recurring issues

Follow quality control and compliance guidelines

Handle high-volume return workflows efficiently

Required Skills & Qualifications: Strong attention to detail and organizational skills

Proficiency in MS Excel and internal systems

Good communication and problem-solving abilities

Ability to work in a quick-paced environment

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Amazon Associate (Chinchpokli)
🏢 Sounce Retail
📍 Chinchpokli