The Showroom Executive in a diamond jewellery showroom is responsible for assisting customers, showcasing diamond jewellery products, handling sales, and ensuring an excellent customer experience in the showroom.
Key Responsibilities1. Customer Assistance
- Welcome and greet customers visiting the showroom.
- Understand customer preferences and requirements.
- Guide customers in selecting diamond jewellery such as rings, necklaces, bracelets, and earrings.
1. Product Presentation
- Explain product details including diamond quality, design, certification, and pricing .
- Demonstrate jewellery pieces professionally to customers.
- Sales & Billing Support
- Achieve individual and showroom sales targets.
- Assist customers in the billing and payment process.
- Inventory & Display Management
- Maintain proper display of jewellery items in the showroom.
- Ensure stock is handled safely and report missing or damaged items.
- Customer Relationship
- Maintain good relationships with customers for repeat business.
- Inform customers about new collections, offers, and promotions.
- Showroom Maintenance
- Ensure showroom cleanliness and proper product arrangement.
- Follow security procedures for high-value jewellery items.
Required Skills :
- Strong communication and customer service skills :
- Good sales and persuasion skills :
- Knowledge of diamond jewellery and luxury products :
- Skilled appearance and grooming
- Attention to detail and honesty
Qualifications :
- Minimum Graduate :
- 1-3 years experience in jewellery showroom / retail sales preferred