TransUnion's Job Applicant Privacy Notice

What We'll Bring : What You'll Bring :

- Address and Resolve consumer queries/requests/ complaints pertaining to credit reports/score/personal dispute
- Must be able to draft responses independently as template responses are to be used selectively
- Identify & escalate probable escalations or sensitive issues for faster resolution
- Willing to work on Weekends / Holidays / Shift extension as per Business Requirement
- Willing to work in Permanent Work from Office or Hybrid mode as per Business Requirement
- Need to maintain Quality and Accuracy scores as per the business requirements.

Impact You'll Make :

- Minimum Graduate degree in any stream
- Must have minimum 1-3 years of experience in ‘Banking operations’ or the BFSI industry
- Excellent communication skills (English) both verbal and written
- Good command over spoken Hindi,



should be able read and comprehend consumer complaints in Hindi - Added advantage
- Able to work in fast-paced energy, flexible and should be able to handle work load
- Should have handled escalation/complaint desk related to banking or insurance products
- Strong Customer centric service attitude, analytical, and creative problem-solving skills are required
- Experience in Credit Bureaus would be preferred
- Strong Team player
- Good knowledge of MS - office

This job is assigned as On-Site Essential and requires in

- person work at an assigned TU office location as a condition of employment.

TransUnion Job Title

Rep I, Business Operations

📌 Rep I - Business Operations (Chennai)
🏢 TransUnion
📍 Chennai