Front Desk Executive : ₹14600 - ₹18700 / Monthly**: Apply
- Location
- Bandel, Kolkata, West Bengal
- Experience Required
- Fresher
- Education Required
- Graduation
- Gender
- Both
- Work mode
- Full time
- Shift
- Day / Night
- Days of work
- 6 Days/week
Incentives
Phone Allowance
Other Requirements
- Aadhaar Card
- Bank Proof
- Education Proof
- PAN Card
Key Responsibilities
Welcome customers and understand their banking needs
Handle customer queries related to accounts, deposits, cards, loans, and digital banking
Assist in account opening (Savings/Current), KYC verification & documentation
Guide customers on Axis Bank products: Savings & Current Accounts
Fixed & Recurring Deposits
Debit/Credit Cards
Personal, Home & Auto Loans
Digital services (mobile banking,
internet banking)
Coordinate with relationship managers and back-office teams
Handle basic service requests like cheque book requests, address updates, etc.
Cross-sell bank products and meet branch sales targets
Ensure high levels of customer satisfaction and service quality
Maintain branch decorum and follow RBI & bank compliance norms
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Required Skills : Positive communication skills (English + local language)
Customer-handling and interpersonal skills
Basic computer knowledge (MS Word, Excel, banking software)