- Lead Calling : Proactively call and engage with all incoming leads to understand their
- needs and assess their potential.
- Lead Qualification : Filter and shortlist high-potential leads for further engagement and conversion.
- Coordination : Work closely with the CRM and Business Development Executives to ensure seamless handover and follow-through of qualified leads. System for tracking and reporting.
- Follow-Ups : Regularly follow up with warm leads to keep them engaged and informed.
- Database Managemen t: Keep lead records updated and organized within the CRM
- Client Interaction : Maintain a professional and courteous approach in allcommunication to build trust and rapport with prospects.
Qualifications
- 1 year of experience in telesales, inside sales, customer service,
or a similar role.
- Robust verbal communication skills in English, Hindi and Punjabi (additional languages
- are a plus).
- Confident, persuasive, and comfortable making a high volume of calls daily.
- Basic knowledge of CRM systems and lead management processes.
- Organized, self-motivated, and good at multitasking.