Job Summary: We are seeking a agile and customer-focused Retail Sales Officer with prior experience in the jewellery industry. The role involves delivering an exceptional in-store experience, driving sales, and building long-term customer relationships aligned with Tanishq’s premium brand values.
Key Responsibilities:
- Greet and assist customers, understanding their jewellery needs and preferences
- Showcase and explain jewellery designs, materials, and pricing clearly
- Achieve individual and store sales targets
- Build and maintain strong customer relationships for repeat business
- Handle billing, invoicing, and basic POS operations
- Ensure visual merchandising standards are maintained in-store
- Stay updated on current jewellery trends, collections, and product knowledge
- Address customer queries, concerns, and provide post-sale support
- Follow company policies on security, inventory handling, and audits
- Trustworthiness (critical in jewellery retail)