We are hiring an Inbound Sales Executive to manage student renewals, course extensions, and retention for our EdTech programs. This role involves handling inbound leads , counselling existing students and parents , addressing concerns, and achieving renewal and upsell targets through strong relationship management.
Key Responsibilities
- Handle inbound calls and enquiries from existing students and parents
- Drive student renewals, course extensions, and repeat enrollments :
- Build strong relationships to improve student retention and satisfaction :
- Counsel students and parents on academic progress and course plans :
- Resolve concerns to reduce churn and improve renewal conversion
- Coordinate with academic and operations teams for student support
- Update and maintain records in CRM / LMS systems :
- Consistently achieve renewal, retention, and revenue targets
Eligibility & Requirements
- Age Criteria: 19 to 26 years
- Freshers with excellent communication and convincing skills are welcome
- Strong verbal communication,
persuasion, and relationship-building skills
- Experience in EdTech, coaching institutes, or education sales preferred
- Comfortable with targets, follow-ups, and inbound sales metrics :
- Student-focused and solution-oriented mindset
Job Details
- Job Type : Full-time
- Role : Inbound Sales / Renewal Sales / Student Retention
- Industry : EdTech / Education / Coaching
Why Join Us
- High-quality inbound leads only (no cold calling)
- Stable growth-oriented role in the education sector :
- Performance-based growth and learning opportunities