Industry: Beauty, Wellness, Luxury Services, Training & Education
Employment Type: Full time
About the Role
Key Responsibilities
- Conduct cold calling to international prospects and generate new business opportunities.
- Make outbound calls to international leads and prospective customers.
- Provide educational counseling over calls and guide students regarding courses, training programs, certifications, and career opportunities.
- Understand students’ learning objectives and recommend suitable courses and programs.
- Present and promote company services and educational offerings effectively.
- Convert inquiries into successful enrollments and sales.
- Achieve assigned monthly sales and revenue targets.
- Handle customer objections professionally and close sales opportunities.
- Maintain accurate records of customer interactions and sales activities in CRM systems.
- Build long-term relationships with students and clients to encourage referrals and repeat business.
- Coordinate with internal teams to ensure smooth onboarding and student support.
- Stay updated on company offerings, pricing, and promotional campaigns.
Required Skills :
- Proven experience in cold calling, telecalling, and student counseling.
- Strong educational counseling and student guidance skills.
- Excellent verbal communication and sales skills.
- Strong command of English with a neutral accent.
- Ability to confidently engage with international students and customers.
- Strong negotiation, persuasion, and closing abilities.
- Good interpersonal and relationship-building skills.
- Ability to understand customer and student requirements and provide suitable solutions.
- Target-driven mindset with a proven ability to achieve sales goals.
- Proficiency in CRM tools and Microsoft Office is preferred.
Qualifications :
- Graduate in any discipline.
- experience in International B2C Sales, Educational Counseling, Telecalling, Customer Acquisition, Inside Sales, or Student Counseling.
- Experience in the Education, Training, Beauty, Wellness, or Luxury Services industry will be an added advantage.
Key Performance Indicators (KPIs)
- Number of cold calls and outbound calls made per day.
- Number of counseling sessions conducted over calls.
- Lead-to-enrollment conversion ratio.
- Monthly revenue generated.
- Follow-up and lead management efficiency.
- Achievement of monthly sales targets.
- Customer and student satisfaction rate.