Job Summary

The Retail Sales Executive is responsible for assisting customers, driving showroom sales, and delivering an excellent shopping experience. The role includes product presentation, customer relationship building, and achieving individual & store sales targets.

Key Responsibilities1. Customer Handling & Sales

- Greet and attend walk-in customers professionally
- Understand customer requirements and suggest suitable silver jewellery designs
- Demonstrate products confidently (rings, necklaces, bangles, etc.)
- Upsell and cross-sell to increase ticket size
- Convert inquiries into successful sales

2. Product Knowledge

- Maintain robust knowledge of:

- Silver purity (925, etc.)

- Product categories (daily wear, bridal, gifting)

- Pricing, offers, and schemes

- Explain product features, care instructions, and value to customers

3. Store Presentation

- Ensure proper display of jewellery as per VM guidelines
- Maintain cleanliness and hygiene of showroom
- Assist in visual merchandising and stock arrangement

4. Billing & Operations Support

- Coordinate with billing team for smooth transactions
- Ensure correct tagging and pricing of products
- Support in stock checking and inventory management

5. Customer Relationship Management

- Maintain customer database (name, contact, preferences)
- Follow up with potential customers (calls/WhatsApp)




- Inform customers about new collections, offers, and events

6. Target Achievement

- Achieve individual monthly sales targets
- Contribute to overall showroom revenue goals
- Track daily sales performance

Required Skills :

- Strong communication and interpersonal skills
- Sales and negotiation ability
- Customer-focused attitude
- Presentable personality
- Basic computer knowledge (billing software, WhatsApp, Excel)

Qualifications

- Minimum: 12th Pass / Graduate preferred

- Experience:

- 1-3 years in retail sales (Jewellery preferred)

- Freshers with good communication can apply

Key Performance Indicators (KPIs)

- Monthly sales target achievement (%)
- Conversion ratio (walk-ins vs sales)
- Average bill value (ABV)
- Customer satisfaction & repeat customers
- Add-on sales / upselling ratio

Working Conditions

- Retail showroom environment
- Weekend & festive working required
- Shift-based timing

Additional Expectations

- Honest, disciplined, and trustworthy
- Willingness to learn and adapt
- Team player attitude

Job Type : Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits :

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Retail Sales Representative (Ahmedabad)
🏢 Selverra Studio
📍 Ahmedabad