Techmeister Private Limited is a rapidly growing IT services company that provides white-label Helpdesk, NOC, and Dedicated Engineering solutions to Managed Service Providers (MSPs) across the United States. Our team works as an extended technical arm for MSPs, ensuring high-quality service delivery and end-user satisfaction.

Key Responsibilities :

- Provide Level 3 remote support and resolve escalated issues from MSP partners.

- Manage and maintain Windows Server and Desktop environments for multiple client infrastructures.

- Handle Active Directory, DNS, DHCP, File Servers, and RDP Servers at an advanced level.

- Administer and support Office 365, Exchange Online, and Azure services.

- Implement and manage Backup & Disaster Recovery systems.

- Work extensively with RMM and PSA tools such as Atera, NinjaOne, Kaseya, ConnectWise, etc. :

- Monitor client environments proactively to identify and resolve potential issues.

- Coordinate with MSP teams to ensure smooth operations and timely escalations.

- Maintain strong and transparent communication with U.S. clients and internal teams.

Required Skills & Experience :

- 3-5 years of hands-on experience as a System Administrator or equivalent.




- Mandatory experience working with MSPs or in a multi-client managed IT environment.
- Deep understanding of Windows Server Administration , Active Directory , Azure , and Office 365 .
- Strong knowledge of RMM tools , ticketing systems , and remote monitoring .
- Experience in Backup & Disaster Recovery , Patch Management , and Endpoint Security .
- Excellent communication skills and ability to work independently in a remote setting.

Preferred Qualifications :

- Microsoft / Azure / CompTIA certifications (MCSA, AZ-104, etc.)
- Scripting knowledge (PowerShell, Bash, etc.)
- Familiarity with IT documentation platforms and automation tools.

Work Schedule :

- Shift : Night Shift (U.S. Time Zone - typically 6:00 PM to 3:00 AM IST)
- Work Mode : Remote (India)

Pay: ₹30,000.00 - ₹90,000.00 per month

Benefits :

- Flexible schedule
- Paid sick time
- Paid time off
- Work from home

Application Question(s):

- Rate your English on the scale 1-10 ?
- Do you have MSP Experience & all of their Tool Set like RMM, Ticketing etc ?
- What is your Current CTC & Notice Period Time ?

Work Location: Remote

📌 System Administrator - Level 3 (Remote / Msp) (India)
🏢 Techmeister Private
📍 India