Job Title : Patient Care Coordinator

Job Summary : The Patient Care Coordinator is responsible for ensuring smooth patient flow, coordinating between patients and medical staff, and providing a high level of patient support throughout their healthcare journey.

Key Responsibilities :

- Coordinate patient appointments, admissions, and discharge processes
- Act as a point of contact between patients, doctors, and hospital departments
- Assist patients with registration, documentation, and billing queries
- Ensure timely communication of test schedules (e.g., USG, 2D Echo, lab tests)
- Monitor patient status and follow up on treatment plans
- Maintain patient records and ensure accuracy in data entry
- Handle patient queries, complaints, and provide resolution support
- Guide patients and attendants regarding hospital services and procedures
- Coordinate with nursing staff, consultants,



and diagnostic departments
- Ensure patient satisfaction and improve patient experience

Required Skills & Qualifications :

- Graduate in Healthcare Management / Hospital Administration or relevant field
- Valuable communication and interpersonal skills
- Basic knowledge of hospital operations and medical terminology

Experience :

- 1-3 years of experience in hospital or healthcare coordination (preferred)
- Freshers with good communication skills can also be considered

Working Conditions :

- Rotational shifts (including weekends if required)
- Work in hospital environment with patient interaction

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Patient Care Coordinator (Lucknow)
🏢 Sanjivini Hospital E Research Center
📍 Lucknow