Job Title : Back Office Executive Industry : Fintech / Microfinance

Job Type : Full-Time Location : Bagnan (Station Road) Experience : 0-2 Years Education : Graduate in any discipline

Job Summary

Key Responsibilities

- Coordinate with field officers, branch managers, and internal departments to ensure smooth operational workflow.
- Maintain databases, MIS reports, and daily operational reports.
- Handle data entry, document filing, and record management in digital and physical formats.
- Assist in monitoring customer accounts, loan disbursements, repayments, and reconciliation.
- Ensure compliance with company policies, financial regulations, and documentation standards.
- Respond to internal queries and support operational teams with required information.
- Track pending cases and follow up with relevant teams for timely completion.
- Maintain confidentiality of company and customer information.
- Handle inbound and outbound calls with customers, clients, and applicants for follow-ups and service-related communication.

Required Skills & Competencies

- Strong knowledge of MS Excel, Word, and basic computer operations :





- Good understanding of data management and documentation :

- Strong attention to detail and organizational skills :

- Ability to work under deadlines and manage multiple tasks :

- Good communication and coordination skills :

- Basic understanding of banking, fintech, or microfinance operations will be an added advantage

Preferred Qualifications :

- Graduate in any discipline.
- Basic knowledge of computer operations (MS Excel, MS Word, Internet) .
- Good communication and telephone handling skills .
- Ability to manage data entry, documentation, and basic office coordination .
- Experience in back office, customer support, fintech, banking, or office administration will be an added advantage.

Salary & Benefits

- Competitive salary based on experience
- PF & ESIC
- Career growth opportunities
- Training and career development

How to Apply

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits :

- Flexible schedule
- Internet reimbursement
- Provident Fund

Work Location: In person

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