About the opportunity : Our client is in the Digital Payments & Financial Technology domain. The client is a leading organization handling large-scale online payment and transaction processing systems across India.

- Experience : 1 to 3 years of hands-on experience in Production Support or IT Operations within a Linux-based production environment.
- Bachelors in Computer Science/Information Technology or relevant field in computer science (minimum 60% above)
- Technical Skills : Solid knowledge of monitoring tools (like Nagios ), deployment concepts ( Jenkins ), and basic scripting ( Shell/Bash or Python Basics ).
- Domain Knowledge : Prior experience in Banking, FinTech, or Payments industry domains with exposure to transaction monitoring is highly preferred.
- Core Strengths : Excellent troubleshooting, log analysis, and communication skills, with the ability to work under pressure.

Role & responsibilities :

- Incident Management : Provide first-level (L1)



support for production incidents and operational issues. Analyze system logs, troubleshoot issues.
- Cross-Team Coordination : Coordinate efficiently with Development, Infrastructure, Network, and Database teams for issue escalation and resolution tracking.
- Ticket & Report Management : Handle end-to-end ticketing systems, escalation pathways, and prepare daily operational/downtime analysis reports.
- Environment Maintenance : Perform basic Linux/Unix administration tasks and monitoring routines to safeguard smooth payment processing workflows.

Pay: ₹500,000.00 - ₹1,000,000.00 per year

Application Question(s):

- Current Annual CTC

Experience :

- Linux: 2 years (required)
- Jenkins: 2 years (required)

Work Location: In person

📌 Production Support Engineer (Mumbai)
🏢 Antal International
📍 Mumbai