14 Nov
|
Tecqubes Technologies
|
Bengaluru
14 Nov
Tecqubes Technologies
Bengaluru
We're Hiring: Client Account Manager Bangalore (with regular travel to Hyderabad) | Full-time | 5–6 years of experience
Reports to: Head – Customer Success
TecQubes works with Global Capability Centres (GCCs), helping global enterprises build, scale and run their India operations. We work closely with GCC leadership teams to deliver the talent, technology and operational support they need to grow. As our business grows, you'll be central to keeping our GCC clients happy, making sure we deliver what we promise, and turning strong relationships into long-term growth. You'll report directly to our Head of Customer Success and work closely with senior stakeholders on both sides.
Client Relationship Management
Be the single point of contact for assigned GCC client accounts
Delivery Validation & Quality
Escalation Management
Keep the Customer Success Head and the client informed during critical situations
Account Growth & Business Development
Find upselling and cross-selling opportunities in existing accounts
Grow account revenue by understanding each client's business goals and challenges
Generate and qualify current business leads, and support proposals, pitches and negotiations
Keep account plans and revenue forecasts up to date, and report regularly to the Customer Success Head
Travel
~ Based in Bangalore, with regular travel to Hyderabad (and other client locations as needed)
5–6 years of experience in account management, client servicing or customer success, preferably in IT services or technology
- Experience working with GCCs, captive centres or global enterprise clients is a strong plus
- A proven record of managing and growing client accounts
- Business development or sales exposure is a strong plus
- Good understanding of SOWs, SLAs and project delivery processes
- Comfortable with CRM tools (Salesforce, HubSpot, Zoho or similar) and MS Office / Google Workspace
- Willing to travel regularly between Bangalore and Hyderabad
- Bachelor's degree required; an MBA is a plus
Competitive compensation with performance-linked incentives
Direct work with GCC leadership teams and our senior management
A clear growth path into senior account or client partner roles as we scale
Apply directly on LinkedIn or send your resume to [HIDDEN TEXT] with the subject line 'Client Account Manager – Bangalore'.
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📌 Account Management Support Executive (Bengaluru)
🏢 Tecqubes Technologies
📍 Bengaluru