Qualification: Any Graduation | Experience: 3 to 5 years
Skill: Language Translation – Customer Service
ROLE OVERVIEW
Enter day-to-day sales orders in the system, coordinate with commercial and residential customers over calls in German, and resolve order-related claims. Address inquiries, resolve issues and maintain customer satisfaction before, during and after the purchase or use of a product or service.
MANDATORY SKILL
German Language – P4.
RESPONSIBILITIES
• Analyse and solve lower-complexity problems.
• Interact with company peers before updating supervisors; client and management exposure may be limited.
• Follow moderate instructions on daily tasks and detailed instructions on recent assignments.
• Decisions affect your work and may affect others.
• Work as an individual contributor within a team, with a focused scope of work.
• Rotational shifts may be required.
📌 GERMAN LANGUAGECUSTOMER SERVICE ANALYST (Gurugram)
🏢 Gratitude
📍 Gurugram
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