Customer Services Executive Delivery (Chennai)

Customer Services Executive Delivery (Chennai)

14 Nov
|
EduRun Group
|
Chennai

14 Nov

EduRun Group

Chennai

We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Tamil Nadu. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and queries are resolved efficiently. Handle inbound and outbound calls to assist customers with their inquiries and issues. - Provide accurate information regarding products and services, ensuring a high level of customer satisfaction. - Manage collections and follow up on outstanding payments in a qualified manner. - Resolve customer complaints and queries effectively, utilizing problem-solving skills. - Collaborate with team members to improve service delivery and customer experience. - Stay updated on product knowledge and company policies to provide accurate information to customers. Experience in a call center or customer service environment is preferred. - Familiarity with collections processes and hospitality services is a plus. - Proficient in using customer service software and tools. - If you are passionate about customer service and have the required skills, we encourage you to apply for this exciting opportunity to be part of our dynamic team.

📌 Customer Services Executive Delivery (Chennai)
🏢 EduRun Group
📍 Chennai

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