We're looking for Relationship Managers who can turn conversations into connections, concerns into solutions, and learner experiences into long-term relationships.
Shift timing: 11:00 PM – 8:00 AM
Female candidates are preferred.
Week-offs based on business/shift requirements
Location: Remote
Managing live chats, tickets and learner conversations
Building meaningful, long-term learner relationships
Identifying cancellation/refund risks and driving retention
Capturing learner feedback and identifying experience gaps
Collaborating with Academics, Teacher Ops, Sales, Renewals, Product & Engineering
Using learner data to identify risks,
Experience with CRM/chat/ticketing tools such as Freshchat/Freshdesk
A data-driven approach to customer engagement and retention
Prior experience in an RM / Renewals model will be an added advantage
Because excellent customer experience isn't about closing tickets.
If you're ready to own conversations, create experiences and make a measurable impact on learner retention — we'd love to hear from you!
📌 Relationship Manager - Remote (India)
🏢 Artium Academy
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.