Ensure compliance with Emerson ethics, trade compliance, business unit, safety, quality, and CPDC process requirements.
Review customer purchase orders and ensure sales orders accurately reflect agreed commercial terms, documentation, and delivery requirements promptly report and support resolution of exceptions.
Coordinate with Sales, Application Engineering, Order Administration, Planning, Manufacturing, Quality, Finance, Logistics, and customers to support smooth and timely order execution.
Support monthly CPDC parts shipment and sales targets in line with the sales and operations plan.
Proactively monitor assigned orders for risks and escalate concerns early to help avoid delivery delays, commercial exposure, and liquidated damages.
Support collection of advance payments, overdue accounts receivable clearance, customer dispatch clearance, and other commercial actions required for order execution.
Monitor finished-goods inventory aging for assigned orders and coordinate with customers and internal teams to enable timely dispatch.
You remain customer-focused while balancing quality, compliance, cost, and delivery requirements.

A degree or equivalent qualification, with 1-2 years of relevant experience in customer support, order management, sales coordination, logistics coordination, or a related function.




Basic experience or understanding of customer order processing.
Ability to learn commercial terms, order documentation, delivery requirements, and customer-specific processes.
Working knowledge of Microsoft Office applications exposure to enterprise resource planning systems and other digital tools is preferred.
Proficiency in English proficiency in Hindi is preferred for supporting customers across North, East, West, and Central India.
Experience or internship exposure in the valve industry, industrial products, manufacturing, distribution, or business-to-business customer support is an advantage.
Practical problem-solving skills and willingness to identify and support process improvements.
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