Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. As a leader in the home services software-as-a-service ('SaaS') space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

Workplace Type : Remote

We rely on our Porch IT systems to help our business reach and succeed with consumers all over the United States. We're seeking a senior systems administrator with deep technical expertise who's ready to take ownership of critical infrastructure decisions and mentor other members of the IT team.

In this role, the successful individual will protect our critical information, systems, and assets, administer systems, automations and solutions, drive the evaluation and implementation of new software and hardware, mentor junior and mid-level IT staff, and help shape our overall IT strategy and roadmap. Own and continuously improve essential IT operations, including operating systems, security tools, applications, servers, email systems, databases, and patch management, establishing and refining standard operating procedures within a publicly regulated enterprise environment.

Lead technical projects, architect solutions, and take end-to-end accountability for key workstreams within larger business initiatives, including planning, execution, and post-implementation review.

Handle business-critical IT tasks and systems that provide advantage in a global marketplace.

Maintain technical documentation and work with internal and external auditors to assure that IT general controls, including SOX (Sarbanes-Oxley) controls, are being followed and evidenced.

Nurture dependable IT infrastructure and networking that is secure and always up and running.

Partner with internal and external partners to communicate project status, activities, and achievements.

Own cloud architecture health and performance (Azure, GCP), define monitoring and alerting standards, and lead incident response for critical issues; design, build, test, and maintain new servers and solutions.

Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers,



security updates, support LANs and SaaS applications.

Administer Okta identity and access management, including SSO, MFA, provisioning/deprovisioning workflows, and group/application access policies; Serve as the primary Level 3/4 escalation point for the help desk and other teams, driving complex troubleshooting and root-cause analysis, and mentor junior administrators on best practices.

Perform routine/scheduled audits of the systems, including all backups, restores and disaster recovery testing.

Adhere to and help enforce SOX IT general controls (access management, change management, and segregation of duties), maintaining audit-ready evidence and remediating control gaps in a timely manner.

Scripting and automation to help eliminate repetitive work.

Evaluate vendors and technology investments, providing input on IT budget planning and capacity forecasting.

Collaborate with others to resolve information technology issues.

Perform other IT related duties or projects, as assigned.

IT related Bachelor's degree or related on-the-job experience. Relevant IT certifications (e.g., AWS/GCP, CompTIA, Microsoft) preferred.

- 7-10 years of relevant enterprise IT operations experience, including significant time at a Level 3+ or lead capacity, preferably in a high-growth, dynamic SaaS environment.
- Must have strong English communication skills both verbal and written, attention to detail, dependability, cooperation, integrity, and analytical skills
- Experience with Azure and GCP.
- Experience administering Okta or a comparable identity and access management (IAM/SSO) platform, including building automations with Okta Workflows.
- Proven experience maintaining enterprise-scale infrastructure and cloud solutions.
- Experience of maintaining and patching Windows, Linux and Apple operating systems.
- Experience of maintaining and patching SQL databases.
- Demonstrated ability to inspire, motivate, mentor,



and influence behaviors to help drive change, including guiding the growth of less-experienced team members.
- Strong hands-on experience leveraging AI tools such as Claude or Microsoft Copilot to drive productivity, automation, and problem-solving in an IT environment.
- Proven experience working with US based business teams
- 4 flexible hours (IST)
- Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.

Our benefits package will provide you with comprehensive coverage for your health, life, and financial well-being.

Our perks include medical insurance, accident insurance and retiral benefits.

Our wellness programs include 12 company-paid holidays, 2 flexible holidays, privilege/earned leave, casual/sick leave, paid maternity and paternity Leaves, and weekly wellness events.

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

📌 Remote Senior IT Administrator (India)
🏢 Porch Group
📍 India