Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.
Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.
Senior Order Management Specialist

Senior Order Management Specialist will manage end-to-end order processing across a global customer base. You will work closely with Sales, Finance, Logistics, and Customer Success teams to ensure smooth order lifecycle management while minimizing delays and errors.
Manage the full order lifecycle from order entry to shipment and delivery.

- Review, validate,



and process customer orders in ERP/CRM systems.
- Handle complex, high-value, or contract-based orders with accuracy
- Coordinate with Sales, Finance, and Logistics to resolve order-related issues.
- Monitor order status, backlogs, and delivery schedules proactively.
- Investigate and resolve order discrepancies, including pricing, billing, and shipping issues.
- Manage order modifications, cancellations, returns (RMA), and credit/rebill processes.
- Maintain accurate documentation for audit and compliance purposes.

Support system enhancements, testing (UAT), and process documentation (SOPs)
Experience & Technical Background:

- 5+ years of experience in Order Management / Order Processing / O2C operations.
- Strong experience working with ERP systems (SAP, Oracle, NetSuite, Salesforce, etc.)
- Strong communication skills with stakeholder management experience.
- Experience working in a global or shared services setting.

Bonus Point:

- Knowledge of Order-to-Cash (O2C) lifecycle processes.
- Experience with automation tools or workflow solutions (RPA).
- Experience improving order cycle time and reducing errors.

📌 Senior Business Management Analyst (Hyderabad)
🏢 Billtrust India Careers
📍 Hyderabad