IT Support Engineer - ITIL - ServiceNow (Bengaluru)

IT Support Engineer - ITIL - ServiceNow (Bengaluru)

14 Nov
|
Zensar Technologies
|
Bengaluru

14 Nov

Zensar Technologies

Bengaluru

We are seeking a skilled and detail-oriented MAC T3 Technical Support Engineer with over 5+ years of experience and expertise in Technical Troubleshooting of MAC T3 Support, O365, M365. The ideal candidate will be responsible for researching, diagnosing, troubleshooting and identifying solutions to resolve issues related to MAC OS, O365 and M365 Apps ensuring the quick turnaround keeping the customer experience high.

Maintenance of the system within the domain network
Installation and deployment of OS and configuring the system.
Familiar with ITIL – ServiceNow for Incident Management.

5+ years of experience in handling T3 technical support in MAC OS, O365 and M365 Apps .

- Handled network related issues on both Wi-Fi and LAN
- VMWare fusion Application and Windows 11 VM related issues on MAC OS X.
- Technical knowledge on Adobe Creative Cloud Applications
- Worked on ServiceNow for Incidents and Service Requests
- Worked on Sharepoint and OneDrive issues
- Adaptable to work on rotational 24*5 shift




- Sound knowledge and experience in Microsoft Office suite troubleshooting

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.

Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans' status.

📌 IT Support Engineer - ITIL - ServiceNow (Bengaluru)
🏢 Zensar Technologies
📍 Bengaluru

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