NOW HIRING – GERMAN LANGUAGE CUSTOMER SERVICE SENIOR ANALYST

Company: Accenture
Position: German Language (P4) – Customer Service Senior Analyst
Location: Gurgaon (Gurugram), India
Career Level: CL10
Experience: 5–8 Years
Education: Any Graduate
Salary: ₹10–20 LPA
Notice Period: Up to 30 Days
Work Schedule: Rotational Shifts

Job Description

Accenture is looking for highly proficient German-speaking professionals to join its Customer Service team. The successful candidate will manage customer service operations, handle inquiries, resolve complex issues, and ensure excellent customer satisfaction.

Key Responsibilities

- Handle customer inquiries and provide effective solutions.
- Manage customer service processes from start to finish.
- Analyse and resolve complex customer issues.




- Maintain positive customer relationships and ensure satisfaction.
- Collaborate with internal teams and management.
- Work independently with minimal supervision.
- Take ownership of assigned tasks and support team activities.

Requirements

- Any Graduate degree.
- 5–8 years of relevant professional experience.
- Excellent German language proficiency (P4) – mandatory.
- Must be willing to undergo a German language assessment.
- Robust communication, analytical, and problem-solving skills.
- Willingness to work rotational shifts.
- Notice period of up to 30 days.

Interested and qualified applicants are welcome to apply!

📌 GERMAN LANGUAGE CUSTOMER SERVICE SENIOR ANALYST Company: Accenture (Gurugram)
🏢 Gratitude
📍 Gurugram