About company Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna.Raho focuses on offering immersive and affordable travel experiences tailored to millennials. The Bengaluru-based startup has successfully raised Seed funding to revolutionize the Indian travel and hospitality sector.

Full-time
We're looking for a warm, organised, and dependable Guest Service Associate who enjoys helping people and pays attention to the little things.Communicate with guests over calls, WhatsApp, email, and booking platforms in a clear, friendly, and professional manner.
Coordinate check-ins, checkouts, and guest requests with caretakers, housekeeping, and operations teams.
Take ownership of complaints: understand the issue, coordinate a solution, keep the guest updated, and follow through until closure.




Escalate urgent or unresolved issues to the Guest Service Lead with clear information.
Maintain accurate records of guest conversations, requests, complaints, and resolutions.
Follow Raho's service standards and provide complete handovers between shifts.

Ideally, 1–3 years of experience in guest relations, front office, hospitality, or customer support. Freshers with strong communication skills and a service mindset are also welcome.
Explicit spoken and written English and confidence communicating over the phone. Hindi, Kannada, or other regional languages are an advantage.
Ownership, attention to detail, and the confidence to ask for help when needed.
Willingness to work rotational shifts, weekends, and public holidays.
Records and shift handovers are clear and complete.
You'll join a growing hospitality team where your work directly shapes the guest experience.

📌 Front Desk Agent Weekend (India)
🏢 Raho Hospitalities
📍 India