think (ACHL) is an emerging edtech startup focused on helping students, job seekers, and professionals develop critical thinking and judgment skills that remain uniquely human in an AI-driven world. The organization offers structured, interdisciplinary programs that bridge the gap between academic theory and practical corporate readiness. Founded by a management professional, business school alumnus, and bestselling author with a background in investment analysis, ACHL is committed to rigorous one-on-one viva-based validation rather than relying solely on course certificates. Role Description The Telecaller role at Achl.think is a work from home chance. The Telecaller will conduct outbound and inbound calls to prospective learners, partners, and other stakeholders to provide information about ACHL's programs and services. Daily responsibilities include explaining course offerings, addressing inquiries, recording accurate call details, and following up with leads to support enrollment and engagement. The Telecaller will collaborate with the internal team to share feedback from conversations, refine messaging, and contribute to outreach campaigns.



The role also involves maintaining a professional and empathetic communication style, adhering to calling targets, and representing ACHL's values in every interaction.

Strong verbal communication and active listening skills, with the ability to explain complex ideas clearly and confidently over the phone.

Customer service and relationship-building abilities to handle inquiries, manage concerns, and maintain positive interactions with diverse callers.

Basic sales and persuasion skills to identify needs, present suitable programs, and encourage prospective learners to take action.

Data entry and organizational skills for documenting calls, updating records, and managing follow-ups systematically.

Comfort with using telephone systems, CRM or lead management tools, and basic office software.

Ability to work on-site in Ahmedabad, meet daily calling targets, and collaborate effectively with a small, fast-paced startup team.

Prior telecalling, customer support, or inside sales experience is preferred but not mandatory; a bachelor's degree in any discipline is beneficial.

📌 Customer Service Call Handler - Work From Home (Ahmedabad)
🏢 Achl.think
📍 Ahmedabad