Job Title: Delivery Operations Team Lead

Experience: 7–11 yrs
Qualification: Master of Business Administration (MBA)
Shift: US Shift

Job Description :

We are looking for an experienced Delivery Operations Team Lead to manage end-to-end supply planning and network operations. The role involves leading a team of planning professionals, ensuring inventory availability, resolving supply chain issues, maintaining planning data accuracy, and driving operational efficiency through digital tools and continuous improvement.

Key Responsibilities :

- Lead Senior Analysts and Analysts in daily supply planning and operational activities.

- Manage supply planning, inventory, sourcing coordination, and master data activities.

- Ensure timely supply execution and achievement of service delivery metrics.

- Identify and resolve supply risks, constraints, and operational exceptions.

- Maintain accurate planning parameters, system data, and documentation.

- Coordinate with demand and supply teams, suppliers, and cross-functional stakeholders.

- Drive adoption of digital planning tools, dashboards, and automation solutions.





- Support Current Product Introduction (NPI) and product launch readiness across sales and distribution channels.

- Identify process gaps and implement continuous improvement initiatives.

- Ensure compliance with SOPs, planning standards, and master data governance.

- Provide performance updates, coaching, and capability development for team members.

- Maintain business continuity through backup planning and operational discipline.

Required Skills :

1. Supply Chain Management

2. Supply Planning

3. New Product Introduction (NPI)

4. Inventory Management

5. Team Leadership

Qualifications :

- MBA is required.

- 7–11 years of relevant experience in Supply Chain or Supply Planning operations.

- Experience in team management, inventory planning, and sourcing coordination.

- Understanding of NPI, product launch readiness, and distribution operations.

- Strong analytical, stakeholder management, and problem-solving skills.

📌 Delivery Operations Team Lead - Supply Chain & NPI (Mumbai)
🏢 Gratitude
📍 Mumbai