Job Title: Customer Service Representative Location: Shift: Rotational shifts and offs.
5 Days Working, Immediate joiners preferred.

We are seeking a highly skilled Customer Service Agent who is fluent and proficient in English to support real-time communication between our clients and the LPE (Limited Proficiency English) customer base. The CSR will facilitate accurate and culturally appropriate interpretation services in verbal formats, ensuring clear understanding and effective service delivery across various scenarios. This role requires exceptional language skills, cultural sensitivity, and a strong customer service orientation. The Agent will work closely with operations and support teams to assist in bridging any communication gaps and enabling high-quality interactions.

Provide real-time verbal interpretation between LPE customers and English




Assist customers in understanding complex processes, instructions, or service
Partner with the customer team to support interactions across different
support calls, issue resolution).

- Maintain strict confidentiality and professionalism during calls.
- Help document and relay customer issues or needs clearly to internal

Collaborate with team leads, QA teams, and operations to ensure consistent
Support training sessions or meetings involving participants when required.

Fluency and solid proficiency in English (spoken and written).

- Prior experience as a customer service agent in international voice process.
- Comfortable using digital tools such as Microsoft Teams, CRM platforms, or

Linkedin:

📌 Immediate start Customer service assistant (Noida)
🏢 BIG Language Solutions
📍 Noida