Skill required: Language Translation Customer Service - Italian
Designation: Customer Service Analyst
Qualifications: Any Graduation
Years of Experience: 3 to 5 years
Location: Gurugram
Work Shift: Rotational
WHAT WOULD YOU DO?
• The role requires an expert in Italian language and having a OTC knowledge is an added advantage.
• Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service.
• It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
Skill: Italian Language - P4
ROLES AND RESPONSIBILITIES
• In this role you are required to do analysis and solving of lower-complexity problems.
• Your day to day interaction is with peers within management before updating supervisors.
• In this role you may have limited exposure with clients and or management.
• You will be given moderate level instruction on daily work tasks and detailed instructions on recent assignments.
• The decisions you make impact your own work and may impact the work of others.
• You will be an individual contributor as a part of a team, with a focused scope of work.
• Please note that this role may require you to work in rotational shifts
📌 Italian Language Customer Service Analyst - AIOC-456 | Gurugram
🏢 Gratitude
📍 Gurugram
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