Career Level: 11 (CL11)
Location: Gurgaon (Gurugram)
CTC: INR 15 LPA (INR 125,000 per month equivalent)
Qualification: Any Graduation
Experience: 3 to 5 years
Skill: Language Translation – Customer Service
ROLE OVERVIEW
Enter day-to-day sales orders in the system, coordinate with commercial and residential customers over calls in German, and resolve order-related claims. Address inquiries, resolve issues and maintain customer satisfaction before, during and after the purchase or use of a product or service.
MANDATORY SKILL
- German Language – P4.
RESPONSIBILITIES
- Analyse and solve lower-complexity problems.
- Interact with Accenture peers before updating supervisors; client and management exposure may be limited.
- Follow moderate instructions on daily tasks and detailed instructions on current assignments.
- Decisions affect your work and may affect others.
- Work as an individual contributor within a team, with a focused scope of work.
- Rotational shifts may be required.
📌 GERMAN LANGUAGECUSTOMER SERVICE ANALYST (Gurugram)
🏢 Gratitude
📍 Gurugram
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