NOW HIRING – ITALIAN-SPEAKING CUSTOMER SERVICE ANALYSTS!
Are you fluent in Italian and experienced in customer service? Here is an exciting career prospect to join a professional team in Gurugram!
POSITION: Customer Service Analyst
LOCATION: Gurugram, India
EXPERIENCE: 3–5 Years
EDUCATION: Any Graduate
REQUIRED LANGUAGE: Italian (P4 Proficiency)
⏰ WORK SHIFT: Rotational Shifts
JOB DESCRIPTION
We are looking for experienced Italian-speaking Customer Service Analysts to provide exceptional customer support, handle customer inquiries, resolve service-related issues, and ensure a high level of customer satisfaction.
The ideal candidate should have excellent Italian language proficiency, strong communication skills, and the ability to deliver effective customer service solutions.
KEY RESPONSIBILITIES
- Handle customer inquiries and provide professional assistance in Italian.
- Resolve customer complaints and service-related issues efficiently.
- Analyze and troubleshoot customer concerns.
- Maintain positive customer relationships through excellent service delivery.
- Collaborate with team members and supervisors to ensure smooth operations.
- Follow established procedures and meet customer service standards.
- Work effectively in a rotational shift environment.
REQUIREMENTS
- Any Graduate degree.
- 3–5 years of relevant work experience.
- Excellent proficiency in the Italian language (P4 level).
- Strong verbal and written communication skills in Italian.
- Good problem-solving and analytical abilities.
- Ability to work independently and as part of a team.
- Flexibility to work in rotational shifts.
- Knowledge of Order-to-Cash (OTC) processes will be an added advantage.
WHY APPLY?
Join a professional working environment where you can utilize your Italian language skills and customer service experience to build your career.
INTERESTED CANDIDATES?
Send your updated CV today and take the next step in your career!